Contact Us

About us

©TOKYO-SKYTREETOWN

President's Message

In keeping with its management philosophy encapsulated in the words "Warm Heart - Building a Chain of Thanks," Tobu Top Tours engages in business activities with the goal of building a society marked by co-creation of gratitude together with its customers, clients, and local communities.

At the core of our management is the conviction, "it is people who are the protagonists and assets."
We embrace this human-centered sentiment as we pursue the creation of value. One of the keys to the emergence of a society where its people, who have sentiments, feel happiness is the travel & tourism industry. We consequently believe that we have an important role to play. There can be no doubt that our customers are people and those that they meet at their destinations are also people.

As an entity that lives with people and links communities, cultures, and industries, we constantly focus on "people." We are determined to continue with our corporate activities for the creation of value that could only be provided by Tobu Top Tours.

We hope you will look forward to the activities of Tobu Top Tours into the future as well

President

We create a society full of smiles by presenting valuable experiences that "Wow!" people.

TOBU TOP TOURS is a Japanese travel agency with a history of over sixty-five years. We don't stop at just selling transportation tickets or booking hotel and ryokan accommodations - we go above and beyond expectations. Our service comes with warm hospitality, participation, and problem-solving solutions that will lead to increased value for our client companies. Our goal is to create a "chain of gratitude" that will bring smiles to the faces of our clients, their customers, our employees and vendors, the local community, and everyone else involved. We offer a full range of travel products with inspiring "Wow!" experiences.

Be more than a travel agency.

TOBU TOP TOURS' current business domain extends beyond the concept of a travel agency. We manage business events and conferences, academic conventions, propose incentive activities, as well as plan and execute awards ceremonies. Our focus is on providing our customers with irreplaceable moments and experiences. No matter how advanced technology becomes, people will always need to have experiences that move them and leave a lasting impression on their hearts. We are a group of travel specialists who constantly pursue business areas beyond travel arrangements.

Be more than a travel agency.

Why TOBU TOP TOURS?

For inspiring "Wow!" experiences in Japan,
TOBU TOP TOURS is the travel agency to call.
Why select us?
We have a thriving environment with exemplary achievements.

Why TOBU TOP TOURS?

  • Established in 1956

    We have served and supported varieties of customers for more than 65 years.

  • Sales offices in all 47 prefectures of Japan

    We are well versed in the latest information about each region.

  • Sales offices in the U.S. and the U.K.

    We provide our American and European clients with comprehensive services.

  • More than 2,000 experienced employees

    We are fully capable of handling large schemes simultaneously.

  • Over 20,000 business partners

    They are located throughout Japan, including but not limited to airlines, railroad companies, bus companies, hotels, inns, and restaurants.

  • More than 50,000 MICE projects every year

  • The United Nations Global Compact Japan

    The United Nations Global Compact is a strategic initiative supporting global companies to align strategies and operations with universal principles on human rights, labor, environment, and anti-corruption. TOBU TOP TOURS is the only Japanese tour operator participating in the UN Global Compact.

    The United Nations Global Compact Japan

  • Global Sustainable Tourism Council (GSTC)

    We are a member of GSTC, which manages the GSTC Criteria, a global standard for sustainable travel and tourism. We aim to achieve a higher level of tourism development by utilizing GSTC's specialized knowledge and global network for sustainable tourism.

    GSTC

  • SAKURA Quality, Tour Quality Japan

    TOBU TOP TOURS is a certified company under the SAKURA Quality, a quality assurance system, which meets the three categories of corporate governance, service quality, and CSR in the tour operator industry. According to the system, we ensure that travelers to Japan can enjoy safe, secure, and high-quality travel.

    SAKURA Quality, Tour Quality Japan

  • i.s.t.a.a. active member

    TOBU TOP TOURS is an active member of ISTAA, the International Sports Travel Agencies Association.

    i.s.t.a.a. active member

  • The Global Code of Ethics for Tourism（UN Tourism）

    UN Tourism is the UN institution whose duty is the promotion of sustainable, responsible tourism. As the leading UN institution in the tourism field, it recommends execution of the Global Code of Ethics for Tourism. In efforts to develop the tourism industry, the objective of the Code is to maximize advancement of this industry while minimizing its potentially adverse impacts on the global environment, cultural heritage, and society. It is a framework that was hammered out by concerned parties on their own initiative. We signed it in 2018.

    World Tourism Organization（UNWTO）